Welcome to Bet 247. We understand that people think twice before sharing personal information online. Our privacy policy is here to give you full transparency on exactly how we handle that. It outlines what information Bet 247 collects, how it is used, and what measures we take to protect your privacy.
This privacy policy applies to Bet 247's website, mobile application, and all other digital platforms. By using the platform, you are deemed to have automatically accepted this policy.
In Summary: Bet 247 never sells your data. We only collect what is necessary to improve our platform services and ensure your security.
1What Data We Collect
When you create an account and use our services at Bet 247, we collect certain information. This falls into two categories — what you provide directly, and what is collected automatically based on how you use the platform.
Directly provided information
- Full name and date of birth
- Mobile number and email address
- Residential address & district
- National ID or passport number (for KYC verification)
- Payment method details (bKash/Nagad number, bank account)
- Messages & Complaints Sent to Support
Automatically Collected Information
- IP Address & Device Type
- Browser type & operating system
- Time spent on the platform and pages visited
- Betting history & transaction records
- Cookies & Session Data
- Login time & location data (subject to permission)
| Data Type |
Reason for Collection |
Retention Period |
| Identity Information |
Account verification & KYC |
5 years after account closure |
| Payment Information |
Transaction processing |
7 years (as required by law) |
| Betting History |
Service Improvement & Dispute Resolution |
3 years |
| Device & IP information |
Security & fraud prevention |
1 Year |
| Cookies data |
Improving User Experience |
Upon session end or 30 days |
2Purpose of Data Use
Bet 247 uses your information only for specific, legitimate purposes. We never use it in any way that could harm you or that you have not authorized.
Primary Use
- Account Creation & Management
- Processing betting and transaction requests
- KYC Verification & Age Confirmation
- Tracking deposits and withdrawal transactions
- Customer support and issue resolution
Security & Legal Purposes
- Detecting and preventing money laundering and fraud
- Detection of Multiple Account Usage
- Providing required information to regulatory authorities
- Used as evidence in dispute resolution
- Ensuring responsible gaming
Service improvement
- Understanding user preferences to improve the platform
- Sending personalised offers and promotions (with your consent)
- Identifying and resolving platform issues
3Data sharing policy
Bet 247 never sells, rents, or trades your personal data. We may share specific information with third parties only in the limited circumstances outlined below:
- Payment Processors: Necessary information is shared to process transactions via bKash, Nagad, Rocket, or bank transfer. Each of these providers maintains its own privacy policy.
- Legal authorities: Information may be disclosed to comply with legal obligations under a court order or government directive.
- Identity Verification Services: As part of the KYC process, information may be shared with approved verification agencies.
- Technology partners: Technology service providers essential to platform operations are only given access to the data they need to function.
Important: When sharing information with third parties, we always share only the minimum necessary data and hold them to strict confidentiality agreements.
4Cookies Policy
Bet 247 uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help the platform recognize you on return visits.
Types of Cookies We Use
- Essential Cookies: Maintaining login sessions and security verification are essential – the platform cannot function properly without these.
- Functional cookies: Remembers your language preference, odds format, and other settings.
- Analytics cookies: Used to analyze which pages are most visited and by how many users.
- Marketing cookies: Used solely to show personalized offers with your consent.
You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.
5Data protection practices
Bet 247 uses industry-leading security technology to keep your data safe. Rather than relying on a single layer of protection, we maintain a multi-layered security framework.
- All data transfers are secured with 256-bit TLS/SSL encryption
- Passwords are never stored in plain text — only in hashed format
- Servers are protected by firewalls and intrusion detection systems
- Regular security audits and penetration testing are conducted
- Only a limited number of staff can access your data, and they are bound by strict confidentiality agreements
- Two-factor authentication (2FA) is available to protect your account
Security tips: Enable two-factor authentication (2FA) and use a strong password to keep your account secure. Never share your password with anyone.
6User Rights
Bet 247 believes you should have full control over your own data. That is why we provide you with the following rights:
- Right to Access: You may request to see what personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate information.
- Right to Erasure: Subject to certain conditions, you can request that your data be deleted.
- Right to restrict processing: In certain cases, you can request that the use of your information be restricted.
- Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.
- Right to Portability: You can request a copy of your data in a standard, portable format.
To exercise any of these rights, email us at support@bet247.ws. We will respond within 30 business days.
7Children's privacy
Bet 247 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors. If a minor has registered by mistake and this is brought to our attention, we will immediately close the account and delete all associated data.
If you believe your child has opened an account on Bet 247, please contact us immediately at support@bet247.ws.
8Privacy Policy Updates
Bet 247 may update this privacy policy from time to time. Changes may occur due to new legal requirements, technological updates, or service improvements.
- For significant changes, we will post a clear notice on the website
- You may be notified of changes via your registered email or mobile number
- The date of the latest update will always be displayed at the top of this page
- Continued use of the platform after any changes will be considered acceptance of the updated policy
We recommend checking this page regularly to stay up to date with the latest changes.
9Contact Us
If you have any questions, concerns, or complaints about our privacy policy, reach out to us directly. Our dedicated privacy team is ready to help you with any issue.
Privacy Contact:
Email: support@bet247.ws
We typically respond within 3 business days. For urgent matters, include "Privacy Urgent" in the subject line of your email.